Why you should only hire a professional HVAC company

There’s a lot of people out there who claim they know AC repair. Your uncle Clarence, your neighbor Dave, or even that general contractor who quoted you a low, low rate. Whether they’re telling the truth or not, we’re going to make the case in this blog post that it’s still a good idea to go with a professional HVAC company instead of friends, family, neighbors, or even lone wolf contractors.

Incresed Energy Efficient HVAC SystemIn this blog, we’ll talk about the three things that set a company like Tin Man Heating & Cooling apart from others: reliability and trust; guarantees and professionalism, and insurance and licensing. Call us with your HVAC needs at (419) 353-4448, or contact us online.

Professionalism

Your uncle Clarence is a great guy to watch Falcons games with, and he knows his way around home maintenance. However, when your air conditioner stops working, you need a professional to look at the system. Here’s why:

Many people don’t think too much about it, but today’s air conditioners are complex mechanical devices. Much like cars, every air conditioner is different and has a history; there are also a variety of makes and models. An air conditioner that is 20 years old can be very different from an air conditioner that’s 5 years old.

A professional HVAC technician—state-certified and expertly trained—knows their way around an air conditioner. The experienced techs at Tin Man, in particular, have seen all those different makes and models. Whether it’s a Carrier or it’s a Trane, we can fix it.

Licensed, Bonded & Insured

Your neighbor Dave is pretty cool, and he’s offered to help you with your air conditioner in the past because he used to be an AC technician. However, despite his experience and personal connection, you should probably avoid having Dave work with your system.

As a professional HVAC business, Tin Man is required to be licensed, bonded, and insured. This coverage is for our protection—and yours.

Let’s say that you have Dave work on your air conditioner. He’s a bit rusty, and he accidentally severs an essential cord, cutting his hand in the process. That mistake is highly unlikely to happen with a professional technician, but even if it did, our insurance would cover it and our technician on the job.

Instead, by going with Dave, you’re now in an awkward situation: not only is your AC unit more damaged than before, but Dave is hurt, on your property. There’s all sorts of problems that can stem from that, and most of them are more severe than not getting invited to his next backyard cookout.

Trustworthiness

Ok, so hiring Clarence or Dave probably isn’t a good idea. But, what about Randy? The general contractor who said he could fix your air conditioner for $20 and change. That’s a great deal, right?

Even if Randy knows his stuff—and, as we’ve discussed, that’s not a given—you don’t know Randy. Here’s a few warning signs:

  • He’s a general contractor, but he doesn’t have a physical address.
  • His website was last updated when MySpace was popular.
  • There’s nothing about a guarantee on his website
  • Zero reviews on Google or Facebook.

Randy comes over and looks at your AC unit. He takes things apart and makes a huge mess. He’s rude and not clear about what the problem is. Finally, the AC unit is running again, but the mess isn’t cleaned up when he leaves. There’s no receipt or goodbye handshake.

Pictured: Tin Man Heating & Cooling Professional HVAC Company Van

A professional HVAC company should always travel in marked vans.

A professional technician from Tin Man would never do these things. Even if they did, we back all of our services with a 100% satisfaction guarantee, so you could call us and explain the issue. We’d then focus on making things right. Randy might not even pick up the phone again.

The Bottom Line

Here’s the deal: if you want to avoid further headache, AC repair problems, or even fraud or liability, it’s best to hire a professional AC repair company. Let’s review the benefits:

  • Professionalism: Tin Man employs trained and experienced HVAC technicians who work with all makes and models. They’re AC repair experts who live right here in Bowling Green and Findlay!
  • Licensed, Bonded & Insured: Tin Man is licensed, bonded, and insured. This protects your home, air conditioner, and our personnel.
  • Trustworthy: Tin Man has Facebook reviews and an A+ rating from the Better Business Bureau. We have a website, phone number, address, and more. We’re a legitimate business that backs our work with a 100% satisfaction guarantee.

Call Tin Man when you need a professional HVAC company!

Tin Man Heating & Cooling is one of the most trusted HVAC businesses serving Bowling Green and Findlay, Ohio.

From our friendly, expert techs to our 100% satisfaction guarantee, we focus on treating customers right and providing you with professional repair, installation, and maintenance services.

When you need services from a professional HVAC company, give us a call at (419) 353-4448, or contact us online.

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